Privacy Policy

Last updated: 11/09/2024

This Privacy Policy describes how Adventure Awaits Co. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.adventureawaitsco.com.au (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions.
Shopping information including the items you view, put in your cart, or add to your wishlist.
Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, your network connection, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies who support our Site and Services.
Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
Online tracking technologies such as pixels, web beacons, third-party libraries, and cookies, which may be collected by third parties we work with.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to process your payments, fulfill your orders, send notifications related to your account, and arrange for shipping or returns.
Marketing and Advertising: We use your personal information to send marketing, advertising, and promotional communications, and to show you relevant advertisements.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You: We use your personal information to provide customer support and improve our services.

Cookies

We use Cookies to improve our Site and Services, perform analytics, and personalize your experience. You can manage your Cookie preferences through your browser settings.

How We Disclose Personal Information

We may disclose your personal information to third parties under certain circumstances, such as:

With vendors or third-party service providers who perform services on our behalf.
With business and marketing partners.
To comply with legal obligations or protect our rights.

Your Rights and Choices

Depending on your location, you may have certain rights in relation to your personal information, such as:

Right to access your personal information.
Right to request deletion of your personal information.
Right to opt-out of targeted advertising.

To exercise these rights, contact us at [email protected].

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Email: [email protected]